Delivery
Local Delivery
Local delivery is only available for Singapore main island only. No delivery will be available for Sentosa, military camps, protected areas, restricted areas and other offshore islands .
- For orders below SGD 150.00, the available mode of delivery will be (a) Registered Mail - delivery takes between 2 to 5 working days and (b) via Local Courier Services chargeable at SGD 15.00/trip - delivery takes between 2 to 3 working days. Customers who choose delivery mode to be by mail will pay for local registered mail rate according to the weight of the parcels.
- As from 21st April'14, we no longer send orders via standard mails. Customers are advice to have their order to be sent by registered mail as it allows you to keep track of your package and allows redelivery of the package (service provided by Singpost) in the event of absentee to receive the package on the day of delivery. The Cakedresser will not be liable for any loss or damaged merchandise during delivery. Postage charges will be reflected upon checkout.
3. For orders above SGD 150.00, door to door courier delivery via courier companies will be free - for Singapore main island only. No delivery will be available for Sentosa, military camps, protected areas, restricted areas and other offshore islands.
For orders placed and received by 5 pm on Monday to Thursday, they will be processed on the next day. Orders placed on a Saturday, Sunday or after 5 pm on Friday will be processed on the following Monday. Deliveries by courier services are arrange to be made from Monday to Friday. Delivery to be made on public holidays, Saturday and Sunday can be arranged by prior arrangement with us during our woking days.The estimated courier delivery schedule for deliveries make from Monday to Friday will be between 5pm to 8pm for residential address and for commercial address delivery schedule will be between 8am to 5pm. Deliveries by Singpost mails are according to Singpost mail schedule. Please refer to Singpost website at www.singpost.com.sg for the mail collection and delivery schedule.
All orders will only be dispatched upon confirmation receipt of payment.
International Delivery
All international order will be sent by Singapore Post – Speedpost Worldwide Services. Customers have the option to choose between 3 different Speedpost Worldwide Services at their preferred speed and budget:
- Speedpost Express – estimated 1 to 2 working day
- Speedpost Worldwide Courier (EMS) – estimated 1 to 5 working days
- Speedpost Air Parcel – estimated 6 to 14 working days
Shipping charges will be reflected upon checkout. All fragile edible and inedible merchandise are shipped at the customers’ risk. The Cakedresser will not be liable for any loss or damaged goods in transit. Please take note of the following:
(1) Major cities/Office Of Mail Exchange may differ for registered, air and surface mail services.
(2) Delivery times are only estimates and may/may not be the actual delivery standard experience.
(3) Any delay at the destination countries is beyond the control of The Cakedresser.